Answers during the work
Every call picked up the moment it rings — even when the bays are full.
For shops & service centers
Your techs can't answer the phone with their hands in an engine.
When the shop is busy, calls go to voicemail and customers drive to the next garage. WithConnect answers every call live, 24/7, books the appointment, captures the vehicle and the issue, and routes tow-ins and urgent jobs to a person.
Built for California compliance — CIPA two-party consent · AI-disclosed.
The cost of a missed call
Every unanswered call is a customer who called someone else.
Up to 80%
of callers never leave a voicemail — a missed call is usually a lost one.
Forbes/RingCentral; BIA/Kelsey reports ~67%.
~62%
of calls to busy service shops go unanswered during peak hours.
Industry small-business missed-call estimates; varies by shop.
24/7
Calls don't keep business hours. WithConnect answers the after-hours and overflow ones your team can't get to.
How it works
Live in a day.
Step 1
We answer every call, 24/7
Your AI receptionist picks up live — days, nights, weekends, and overflow — and opens every call with AI disclosure and recording consent.
Step 2
It books and captures the request
Appointments go into your calendar in real time, with structured intake captured the same way every time — from your approved information only.
Step 3
Urgent calls escalate — you get the summary
Anything urgent warm-transfers to a real person. Everyone else gets a clean post-call summary by text and email, with the full transcript on file.
What it captures & books
Exactly what your front desk would — every time.
No guessing, no improvising. WithConnect captures a clean, structured record and books from the information you approve.
Vehicle & issue
Year, make, model, and the symptom or service needed — captured cleanly.
Booked appointment
Slots the job into your schedule in real time.
Tow-in & urgent routing
Tow-ins and breakdowns warm-transfer to a person fast.
Customer details
Captures contact details and drop-off preferences for your service writer.
Built for auto repair
Tuned to the way your business runs.
Books the job
Real-time scheduling so the slot is filled before they call the next shop.
Vehicle-aware intake
Captures the vehicle and the issue so your writer has what they need.
Tow-in escalation
Breakdowns and tow-ins route to a person right away.
Approved info only
Answers from your services and hours — it won't quote a repair it can't see.
Summaries & transcripts
A post-call summary by text and email, with the full transcript on file.
FAQ
Auto Repair questions, answered.
No. It captures the vehicle and the issue and books the appointment — diagnosis and pricing stay with your team.
Yes. Tow-ins and breakdowns are built to escalate — they warm-transfer to a person fast.
It books appointments into your calendar in real time (via Cal.com). Shop-management integrations are on the roadmap.
Year, make, model, the symptom or service needed, customer contact details, and drop-off preferences — captured cleanly so your writer has what they need.
Yes — that's the point. Every call is picked up the moment it rings, even when the bays are full, so customers don't drive to the next garage.
Routine spam and robocalls are screened at the front of the call so your team only gets pulled in for real customers.
Yes — forward or port your existing number. Plans start at $199/mo with no long-term contract, plus a one-time $499 setup (the non-PHI tier) covering porting, carrier registration, and go-live.
More industries
One platform, tuned to many worlds.
Ready to never miss another call?
See WithConnect answer a real call — and picture it answering yours.
- CIPA two-party consent
- AI-disclosed on every call
- HIPAA-ready for medical